A legal disclaimer

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The information provided in this Privacy Policy is intended to explain how ALYA by Isadora collects, uses, stores, and protects personal information. By using our website, you agree to the practices described in this policy.

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Privacy Policy – the basics

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At ALYA by Isadora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your data.

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What information we collect

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We may collect the following information when you interact with our website:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Payment and transaction information

• Order history

• Device and browser information

• IP address

• Website usage and analytics data

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How we use your information

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We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and services

• Prevent fraud and enhance security

• Comply with legal obligations

• Send marketing communications when you have opted in

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Sharing of information

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We do not sell your personal information.

We may share information with trusted third-party service providers, including:

• Payment processors

• Shipping and logistics providers

• Website hosting providers

• Analytics providers

• Customer support platforms

These providers only receive the information necessary to perform their services.

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Data security

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We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

While we strive to protect your information, no method of online transmission or storage can be guaranteed to be completely secure.

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Cookies

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Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.

You may manage cookie preferences through your browser settings.

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Your rights

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Depending on your location, you may have the right to:

• Access your personal information

• Request corrections to inaccurate information

• Request deletion of your information

• Restrict or object to certain processing activities

• Withdraw consent where applicable

To exercise any of these rights, please contact us.

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Changes to this policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.

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Contact us

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If you have any questions regarding this Privacy Policy, please contact:

ALYA by Isadora

Email: sales@alyabisadora.com

Website: www.alyabisadora.com