Last Updated: June 2026

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Welcome to ALYA by Isadora. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services.

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Information We Collect

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We may collect the following information: Personal Information

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information

• Account login details (if applicable)

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Technical Information

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• IP address

• Browser type and device information

• Website usage data

• Cookies and analytics information

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Order Information

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• Products purchased

• Order history

• Customer service communications

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How We Use Your Information

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We use your information to:

• Process and fulfill orders

• Provide customer support

• Manage your account

• Send order confirmations and updates

• Improve our website and customer experience

• Prevent fraud and maintain website security

• Comply with legal obligations

• Send marketing communications where permitted by law

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Marketing Communications

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If you subscribe to our newsletter or marketing communications, we may send updates about new collections, exclusive offers, product launches, and brand news.

You may unsubscribe at any time using the unsubscribe link included in our emails.

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Payment Processing

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Payments are processed securely through trusted third-party payment providers. ALYA does not store your complete payment card information on our servers.

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Cookies

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Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and personalize your experience.

You may control cookie settings through your browser preferences.

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Sharing of Information

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We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, including:

• Payment processors

• Shipping and logistics providers

• Website hosting providers

• Marketing and analytics partners

• Customer support platforms

These providers only receive information necessary to perform their services.

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Data Security

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We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or storage system can be guaranteed to be completely secure.

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Data Retention

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We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

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Your Rights

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Depending on your location, you may have rights to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict or object to processing

• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

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Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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Contact Us

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If you have any questions regarding this Privacy Policy or your personal information, please contact:

ALYA by Isadora
Email: sales@alyabisadora.com
Website: www.alyabisadora.com